
Frequently Asked Questions
Collapsible content
How do I purchase a video?
To access content, please make an account with us first to purchase and access videos.
I'd like to purchase a digital download as a gift for someone, how do I do that?
If you'd prefer to buy a video directly instead of giving them a gift card, simply use the email they use for their account with us during checkout and the digital download will get added to their account. They must have an account with us for this to work, so please confirm they do before choosing this option.
I see my purchase in my account, but there’s no video. What should I do?
Some countries limit access to internet purchases and that can be out of our control. To manage security settings (another common problem): Click on the top right corner of your browser, click the little Key icon in the address bar to display the video.
How can I get more help?
If you didn't find an answer to your question here, please contact us at info@tkdfanatics.com